Arrive knowing what you’re looking at.
Atty is a home’s operating record, kept by the person who owns the place. Tradespeople are the people it would be most useful to, and the people it currently does nothing for.
The first twenty minutes of a call-out
The job comes in as “the gas hot water isn’t working”. The compliance plate is behind the unit at knee height with half of it corroded off, and until you have read it a diagnosis isn’t possible. On a fixed-price call-out none of that time is billable.
arrive find the plate work out what it is diagnose
arrive diagnose
The same job. The unbillable twenty minutes at the front is the difference.
The parts that come back later
- The dispute you can’t answer
- Six weeks later the customer is certain your work caused an unrelated failure, and your evidence is forty unlabelled photos on the phone you replaced in March.
- The certificate the customer lost
- You issued it — a CCEW in New South Wales, a Certificate of Electrical Safety in Victoria, a Form 4 in Queensland. Five years on the conveyancer rings you to reissue it, because it never made it into anything the property holds.
What already exists, and whose it is
The homeowner side of Atty already holds the plate you were about to photograph: manufacturer, model, serial and install date, transcribed the day the unit went in.
It sits inside the owner’s account, and there is no door for a tradesperson to knock on. Atty is in private development; we are not going to tell you how many houses that is, because the honest number is small.
What trade access would have to be
- It’s the owner’s record, so access is theirs to grant
- A grant would be made by the homeowner, tied to one property, and revocable without a conversation or a support ticket.
- Scoped to the thing you were called about
- The gas fitter attending the hot water unit doesn’t need the insurance policy or the floorplan; a grant should reach one system and its history, and expire.
- Not another app to run
- You already pay for a job management system and you are not going to run a second one.
What it isn’t
It isn’t a directory, a marketplace or a lead source. If leads are what would help, this isn’t it, and we’d rather say so on the first page.
None of the trade side exists. There is no portal, no login, no app, no API and no pilot. No homeowner has ever granted a tradesperson access to their record, because there is nothing to grant.
Twenty minutes on the phone
What we want to understand is what would have to be true before you’d trust a homeowner’s record enough to work from it.
Reply with your trade and where you work, to hello@atty.house. There’s nothing to sign up for, nothing to install and nothing to buy.