Handover shouldn’t be a folder that dies in a drawer.
At practical completion you hand over almost everything anyone will ever know about that building, in the least durable format available. We want two or three builders to design the version that lasts with us.
The pack you hand over at practical completion
A lever-arch folder, or a USB in a presentation box. Appliance manuals and warranty cards, waterproofing and termite certificates, the occupancy certificate.
The most complete description of that house that will ever exist in one place, handed over on the worst day of the year for absorbing paperwork.
- The folder
- Complete on the day. Unfindable within a year, and often unopened.
- A record
- Still answerable when the claim lands, and still there for the second owner.
Your defects liability runs for years. The folder does not.
Then the defects liability period starts
- Most of what arrives is not a defect
- Shrinkage cracking, condensation where an exhaust fan is never run. Nearly all of it sits inside the Guide to Standards and Tolerances, which the owner has never read.
- Maintenance, argued about after the fact
- The ducted system was never serviced. You believe you covered this at handover; you cannot show that you did, or on what date.
- A tail measured in years
- Every state runs statutory warranty periods measured in years, and we are not going to quote you the numbers — check them against your own jurisdiction and your own lawyer, not against us. A claim can land years after the site file was archived.
What we want to build instead
Handover as a live record attached to the property rather than a package handed to a person: what went in room by room, the ducted unit with its model and serial, the warranty on each and when it ends, the maintenance the owner takes on sitting against the item it belongs to.
And a timestamp: what was handed over, in what state, on what date — evidence that you explained the maintenance, produced by the handover rather than by a file note.
The document reading that would feed it already runs, on the homeowner side. The builder end of it does not exist in any form.
Where the limits are
None of this is built. There is no builder product — no portal, no login for your office, no way to assemble a pack and no way to issue one to an owner. Everything above is a proposal we would like argued with.
It would not satisfy any contractual or statutory handover obligation, any defects liability obligation or any home warranty insurance requirement, and there is no lodgement to the QBCC, the VBA or NSW Fair Trading.
And Atty sends nothing: no email, no notification, no reminder and no alert.
Bring us a real handover pack
Not a demo — an actual pack from a recent practical completion, with the actual gaps in it, and what the first twelve months of calls looked like. There is nothing to buy, install or commit to.
Write to hello@atty.house.